At Óptica Quevedo, we carefully curate our products to ensure the highest quality. For this reason, we do not offer refunds, but we are happy to assist you with exchanges.
If you choose an item of lower value, you will receive a store credit for the difference, which can be used on future purchases.
If your item has a manufacturing defect or you received an incorrect product, please contact us. We will gladly review your case and provide an appropriate solution in accordance with applicable regulations.