EN

At Óptica Quevedo, we carefully curate our products to ensure the highest quality. For this reason, we do not offer refunds, but we are happy to assist you with exchanges.

Exchanges

  • Exchanges can be requested within 15 calendar days from the purchase date.
  • A valid receipt or proof of purchase is required.
  • Items must be in perfect condition, unused, and with original tags attached.

If you choose an item of lower value, you will receive a store credit for the difference, which can be used on future purchases.

Important

If your item has a manufacturing defect or you received an incorrect product, please contact us. We will gladly review your case and provide an appropriate solution in accordance with applicable regulations.